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Case Studies

Octepos EPOS technology has helped many thousands of companies become more profitable by giving owners more control over and insight into their enterprises.  Please take some time to explore the case studies below that detail how Octepos EPOS systems have been successfully supporting businesses and driving growth in both the retail and hospitality sectors.

Retail Case Studies

oSpa London Retail
Opening the doors to seven high end boutiques and spa centres across London’s most prestigious retail addresses, O Spa London is an organic spa company which offers customers all natural skincare products alongside luxurious treatments...
Windsor Larder Retail
"Octepos stood out because of the simplicity of the system and its value for money. We decided we would go with someone who knew retail. Many EPOS systems are tailored only toward the hospitality market; the restaurant ones are very different..."
Simply Pound Plus Discount Store
“I can modify the layout of the touch screen by myself, but also change prices, products or even add new ones in a simple way. I can scan a product, price it and sell it in moments. The data is instantly recorded and recognised from the very next product scan.”
Melcombe News Logo

Melcombe News, Newsagent and Convenience Store
Located opposite London’s Marylebone station, Melcombe News is a small friendly news and convenience shop serving residents and commuters through the rush hour.

“Without any doubt, the most useful application of the EPOS system for my business is the Stock Management module. It’s easy to use, I program it myself. It accurately reports stock levels, daily takings, and sales data for previous months”. Amit Patel, shop owner.
Janes Trains Logo

Jane's Trains
Thinking about the EPOS system now, Louisa and Robin conclude: "Doing business with Octepos was definitely the right choice. The team does a great job and offers an outstanding service. We’re really pleased we made the decision to invest in the EPOS system."

Hospitality Case Studies

White Hart Public House
“It is a system I would definitely recommend to others; its ease of use, especially going into the back office to put on new products which I find it pretty easy, especially with little computer knowledge. If I do have any problems, I give the support engineer a call and they just talk me though it, and if they can’t talk me through it they just do it themselves using remote access through my broadband – so it’s all pretty simple". Landlord Dan Smaje
Cellar Door Bar & Club
From the beginning, the CellarDoor team wanted to know their customers’ preferences, helping them treat members as distinguished guests. In this respect, they now use the Customer Account module, as well as the Loyalty and Text Messaging services. “The system profiles every customer. We know exactly what they order, their habits of consumption and their frequency. It is now much easier for the team, we can target our loyal customers with specific promotions.
Princess of Wales Public House
“Thanks to the business management reports, I can see sales and profit evolution. I know what I’ve got in stock, and it brings up a record of every operation.” The Princess of Wales staff always has accurate account information about every particular trading day and they can reprint old POS receipts or back office invoices if they need to..."
The Bank
"The main advantage brought to my business is accountability. Submitting annual reports and transparent accounts for HM Revenue & Customs is an easy task for me. With a basic cash register, I would have to create all these reports manually. Now I just click on a button and receive all the reports I need, with guarantee of accuracy."
Pride of Paddington
On the day of install, a very nice technician called Paul did training sessions with all our staff which were comprehensive and interactive. Paul stayed on site for the first few hours of trade to answer any questions or concerns that came up as we processed the first sales. Then the support covers everything from ordering till rolls and printer ribbons, to complex report additions, to simple changing of buttons and layout" explains the manager...
"It was very easy to adapt to the new system and a great step forward. It meets our requirements very well and brought a lot of transparency and flexibility to our business," says James. "The easiest way to get used to the system, however, is using it on a daily basis."
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