Handheld PoS Terminals

Instant and effortless wireless communication from waiting staff, to kitchen, to cash desk is achieved with handheld technology integrated into the custom coded Octepos Touch software.

Traditional pad and pen ordering may seem cheap, but can increase overall costs. Simple server mistakes and missed sales caused by staff spending time at the Point of Sale (PoS) terminal inputting orders, rather than on the floor serving customers can make a big difference in overall sales.

Using portable wireless PoS terminals, tables can be turned more often, customer service is improved and you require less staff to manage the same customer numbers.

Training times are reduced and your staff have better product knowledge as the full menu and list of ingredients are all available through the handheld PoS terminal. Menu variations can be noted immediately and in-built prompts will ensure the order is taken correctly and encourage up-selling.

• Swifter food ordering results in increased customer satisfaction
• Prevent ordering errors as staff no longer need to memorise the menu specials or extras
• Stop staff wasting time at PoS terminals by having to re-key the order
• Prevent potential mistakes as, once taken, the order is transferred directly to the kitchen and the cash desk
• Fewer missed sales as servers spend more time on the floor, not at the till
• More up-selling opportunities as prompts help the server suggest appropriate options to the customer
• Increased table turning due to a reduction in service times
• Better product knowledge enables staff to answer customer ingredients questions immediately
• Reduced staff training as the inbuilt prompts provide instant assistance
• Partnered with Wavesoft an industry leader in hospitality solutions for handhelds

If you are interested in finding out more about integrated handheld PoS terminals then please call 0845 053 5318 or email us to discuss your requirements or arrange a demonstration.